Do you have a Capital One Quicksilver credit card? Learn the best ways to get help for all of your account needs.
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Capital One Quicksilver offers a one-time bonus of $150 if you spend $500 on purchases within three months of account opening. This card earns 1.5% cash back on all purchases. There is a 0% intro APR on purchases and balance transfers for 15 months. After that, a variable APR, currently 16.24% to 26.24%. There is a 3% balance transfer fee on the amounts transferred within the first 15 months. There is no annual fee.
Learn more about Capital One® Quicksilver®
Logging Into Capital One Quicksilver
Visit Capital One to sign into your account
Enter your username and password
Click 'Sign in'
Forgot your Username or Password? Don't worry if you forgot your username or password—Capital One will help you retrieve them. First, you must provide them with your personal information so they can verify that it's you.
Start by clicking on 'Forgot username or password.' It's located directly under the 'Sign in' button. In order to retrieve your username or password, you must provide:
Your full name
Social Security number
Birthdate
Finally, click on 'Find me,' and Capital One will walk you through the prompts to retrieve your credentials.
How to Make a Payment Online
Making a payment online with Capital One Quicksilver is simple.
Sign into your account at Capital One's website. This will bring you to your account overview
Click 'Pay Bill,' located in the middle of the page
A pop-up box will appear asking you how much you want to pay
Walk through the prompts until you have a confirmation code that your payment was successful.
Customer Service
You can reach a live representative at Capital One by calling 1-800-227-4825. The automated system will ask you to enter the last 4 digits of your credit card account number as well as the last 4 digits of your Social Security number.
You will then need to tell the automated system the reason for your call using keywords, such as:
'Pay my bill'
'Question about my account'
'Change my due date'
If the system doesn't understand what you ask, it may offer you suggestions to help you get to the right representative.
International Callers: If you are calling from outside of the United States, you'll need to call 1-804-934-2001. This is a collect call that will route you through to an operator. When you speak to the operator, your name is 'Capital One Customer.'
You can also contact Capital One Quicksilver in the following ways:
Mail payments: If you would rather mail your payments to Capital One, use the following address:
Capital One Attention: Payment Processing PO Box 71083 Charlotte, NC 28272-1083
General correspondence: If you have any other questions, concerns, or information to share with Capital One, you can send it to their General Correspondence address:
Capital One Attention: General Correspondence PO Box 30285 Salt Lake City, UT 84130-0285
Email: Capital One provides a dedicated email address for you to send any suspicious emails you receive that may be a phishing scam. Send these emails to: [email protected]
Opening a New Account with Capital One Quicksilver
It's easy to apply for a Capital One Venture credit card online.
Learn more about Capital One® Quicksilver®
The information you must provide includes:
Name, birthday, and Social Security number
Mailing address
Email address
Employment status and total annual income
The amount of your monthly mortgage payment
The type of assets you have (checking or savings)
How much money you spend on credit cards each month (optional)
You'll end the application by agreeing to the legal disclosures and reviewing your entered information.
Applying for a Capital One Quicksilver cards as a Capital One customer: If you are already a Capital One customer, you can click on 'Have a Capital One account? Prefill an application.' You will be prompted to sign into your account and then Capital One will pre-populate some of the information for you.
When you apply for the Capital One Quicksilver account online, you should have an answer quickly. If your account requires further review, though, you'll receive your answer in the mail in 7-10 business days.
Additional Ways to Contact Capital One Quicksilver
Capital One Quicksilver also offers several other ways to stay in touch with them. If you have a question for a representative, your best bet is to call one of the numbers above. You can also answer many of your own questions by logging into your account online.
If you want general information or have a general question, you can reach Capital One at each of the following:
Follow Capital One on Facebook, where you can receive articles, tips, and the latest updates. You can also send Capital One a general message. They usually respond within the hour to Facebook messages.
Follow Capital One on Twitter for updates and tips on using your credit card.
Chat with Capital One via the Twitter customer service line during the hours of 8 AM to 10 PM, Monday through Saturday, and 10 AM to 7 PM on Sundays.
Follow Capital One on Instagram for some fun tips and images. You do have the option to direct a message to them in Instagram as well.
Bottom Line
You have several ways to contact Capital One Quicksilver, but your best option is either online or over the phone by calling their customer service number.
Disclaimer: Opinions expressed here are author's alone. Please support CreditDonkey on our mission to help you make savvy decisions. Our free online service is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content.
Editorial Note: This content is not provided by Capital One. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One.
Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. This site may be compensated through the Advertiser's affiliate programs.
Disclaimer: The information for the Capital One® Quicksilver® Cash Rewards Credit Card has been collected independently by CreditDonkey. The card details on this page have not been reviewed or provided by the card issuer.
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Intro Bonus
$150$150 after you spend $500 on purchases within 3 months from account opening
Reward Rates
1.5%Earn unlimited 1.5% cash back on every purchase, every day
Balance Transfers Intro APR
0% intro on balance transfers for 15 months
Purchases Intro APR
0% intro on purchases for 15 months
Annual Fee
$0
Great for:
Flat-rate rewards. This card has a 1.5% rewards rate on all purchases with no annual fee. Redeem rewards for any amount.
The Quicksilver is one of our picks for the best credit cards.
Highlights
One-time $150 cash bonus after you spend $500 on purchases within 3 months from account opening
Earn unlimited 1.5% cash back on every purchase, every day
No rotating categories or sign-ups needed to earn cash rewards; plus, cash back won't expire for the life of the account and there's no limit to how much you can earn
0% intro APR on purchases for 15 months; 16.24%-26.24% variable APR after that
0% intro APR on balance transfers for 15 months; 16.24%-26.24% variable APR after that; 3% fee on the amounts transferred within the first 15 months
Pay no annual fee or foreign transaction fees
Features
0% Introductory APR
Balance Transfer
Cash Back
Rewards
Capital One Credit Card Login Screen Credit Card Account
Our take: Quicksilver from Capital One is a solid credit card with a 1.5 percent cash back rate and no annual fee.
All reviews are prepared by CreditCards.com staff. Opinions expressed therein are solely those of the reviewer. The information, including card rates and fees, presented in the review is accurate as of the date of the review.
Cardholder Reviews
Capital One® Quicksilver® Cash Rewards Credit Card
Capital One Credit Card Login My Account Us
4.6 out of 5 stars
See the latest reviews on Capital One's site
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